Help center

Preguntas Frecuentes

Answers to the most common questions about products, sizes, shipping and technical topics.

What we get asked most

We carry a wide inventory of hoses, fittings, tubing and instrumentation, but availability varies by product and quantity. The fastest way is to message us on WhatsApp at +52 442 343 1901 with the product or part number you need, and we will confirm stock right away. If we do not have it in stock, we can source many parts on request.

Yes, we handle volume orders for industry and distributors. The available quantity depends on the product, so contact us on WhatsApp with what you need and the quantity, and we will confirm stock and lead time. For volume purchases we also offer special prices.

You can see the prices of available products directly in our online store. For special products, volume orders or parts on request, message us on WhatsApp with the part number or characteristics and we will send you a quote with price and availability.

Share the specifications you need (size, thread type, material, pressure, voltage, etc.) on WhatsApp and we will confirm whether we have it or get you the correct equivalent. If you are not sure about the sizes, send us photos of your part with a caliper and we will help you identify it.

Yes. Depending on the product, we carry brass, stainless steel, carbon steel and other materials. The right material depends on the application (pressure, fluid, corrosive environment, etc.). Tell us what you need it for and we will recommend the right material.

Yes, we carry components and instrumentation with different electrical specifications, such as 12V, 24V and other voltage valves and solenoids. Confirm the voltage and the type of component you need on WhatsApp and we will tell you about availability.

We work with recognized brands in the hydraulics, pneumatics and instrumentation industry, such as Aeroquip, Eaton, Dixon and more. If you are looking for a specific brand or an equivalent, contact us and we will tell you what options we have.

Our store and pickup point is in Querétaro: Acceso III 16-A, Local 1A, Zona Industrial Benito Juárez, C.P. 76120, Santiago de Querétaro, Qro. We serve orders throughout Mexico with home delivery, and you can also pick up in store by letting us know in advance.

Hose, tubing and terminology

Although many people call them the same, they are not. Hose is flexible and is used mainly in hydraulics and wherever there is movement or vibration. Tubing is a tube (usually more rigid or semi-rigid) that is widely used in pneumatics and fluid conveyance with push-in or compression fittings. Tell us your application and we will tell you which one you need.

Because, depending on the application, what you need may be tubing rather than hose, and they are different products. To get it right, we ask for details such as whether it is for hydraulics or pneumatics, the working pressure and the diameter. With that, we give you exactly what your system requires.

It depends on your system. To recommend the right one, we need to know the diameter (inside or outside, depending on the case), the working pressure, whether it is hydraulic or pneumatic, and the connection type at each end. If you share those details or a photo of your current part, we will help you choose the right one.

Yes. Motionfluid covers hydraulics, pneumatics, fluid conveyance (hoses and fittings) and instrumentation. Since each area uses different products and fittings, tell us your application and we will point you to the right product.

Each product is designed for an application: pressure, type of fluid, environment and working conditions. For example, a high-pressure hydraulic hose does not do the same job as pneumatic tubing. Tell us what equipment you have and what you need to achieve, and we will recommend the right product for your case.

Purchases, shipping and invoicing

Motionfluid supplies products for hydraulics, pneumatics, fluid conveyance and instrumentation: hoses, tubing, fittings, filters and components for industrial systems. We carry recognized brands such as Aeroquip, Eaton, Dixon and more, for industry, plants, distributors and workshops.

You can buy online from our store, or request a quote for large orders or special products. For quotes, message us on WhatsApp, call or email us with the part or part number you need, and we will reply with price and availability.

Yes, we ship throughout Mexico by courier, and you can also pick up your order at our store in Querétaro. Shipping takes approximately 3 to 5 business days depending on the destination.

Shipping is free on orders over $2,000 MXN. For larger or heavier orders, ask about our policies on WhatsApp, since the cost can vary depending on the order.

Yes. You can pick up at our store in Querétaro; let us know in advance so we have your order ready. We are at Acceso III 16-A, Local 1A, Zona Industrial Benito Juárez, C.P. 76120, Santiago de Querétaro, Qro., Monday to Friday, 8:00 a.m. to 6:00 p.m.

We accept credit and debit cards, bank transfer and cash. For business customers we also offer credit, subject to prior approval.

Yes, we invoice all purchases. For your invoice, just send us your Constancia de Situación Fiscal (tax status certificate) on WhatsApp or by email and we will issue your CFDI.

On WhatsApp or by phone at +52 442 343 1901, or by email at ventaonline@motionfluid.com. Our hours are Monday to Friday, 8:00 a.m. to 6:00 p.m.

Yes, we offer preferential prices for distributors and volume purchases. Contact us on WhatsApp with your list of requirements and we will give you a special quote.

Yes, our products are from recognized brands with the manufacturer's warranty against manufacturing defects. If you receive a defective part, contact us to arrange the replacement.

Contact us with the part number or the characteristics of what you are looking for. We work with several brands and extensive catalogs, so we source many parts on request and give you a quote.

Technical questions

You need three things: the thread diameter (with a caliper), the thread pitch or threads per inch (with a thread gauge), and the seal type (flare cone, flat face with O-ring, tapered thread, etc.). Measuring only the thread is not enough: two fittings can have similar threads and still be incompatible because of the seal type. Send us photos and measurements on WhatsApp and we will help you.

Because the nominal size is not the actual physical size. Inch threads are named after a historical standard size that does not match the diameter you measure with a caliper. That is why a 3/4" thread can measure close to 26 mm. The right approach is to identify the thread type and pitch, not just the diameter.

They are not compatible, even if they look the same and sometimes thread in a little. NPT is the American standard (common on US equipment and on a lot of machinery in Mexico) and BSP is the British/European standard (common on machinery imported from Europe). They have different angles and pitches, and forcing the connection causes leaks or damage. Always confirm the standard before connecting.

A permanent (crimped) fitting is attached to the hose with a crimping machine and cannot be reused; it is the safest option for high pressure. A field-attachable (reusable) fitting is assembled by hand or with a tool and can be reused, but it is only recommended for low or medium pressure. Using a reusable fitting at high pressure is a dangerous mistake.

You need three things: the inside diameter, the working pressure of your circuit, and the fitting type at each end. The hose's maximum pressure must always be equal to or higher than your system's. Share those details with us and we will recommend the right one.

No, never. It must be replaced entirely. The pressure in these systems is very high and any patch would blow, with the risk of dangerous leaks and burns from hot pressurized oil. The safe repair is to replace the complete hose with its fittings.

They do not seal properly, and it is a frequent cause of failures, especially on imported equipment. Metric threads have a pitch in millimeters and inch threads in threads per inch, even if they look similar. A thread gauge tells you which is which. When in doubt, do not force it.

It is the standard way to state the nominal size of a hose or fitting, in sixteenths of an inch. For example, -04 = 4/16" (1/4"), -08 = 8/16" (1/2"), -12 = 12/16" (3/4"). It is a universal nomenclature for matching hoses and fittings across brands.

Filters

It indicates the particle size the filter retains, in microns. A 10-micron filter retains smaller particles than a 25-micron one. The lower the micron rating, the finer the filtration, although flow restriction may increase; it is chosen according to the system.

Consider the required micron rating, the filter media material, the working pressure and the seal type. The safest approach is to identify the code of your equipment's original filter, or give us the make and model of your machine for the correct equivalent.

It depends on the use and on your equipment manufacturer, but in general when the clogging indicator shows it or at every service. A clogged filter restricts flow and can damage the system.

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